Welcome back
Here's what's happening with your store today.
Recent orders
View all →| Order | Product | Total | Status |
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Quick actions
Performance
Product performance
Manage products →| Product | Status | In stock | Sold | Earnings |
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My products
Submit products for admin review. Approved items are exported to the Shop Africa USA storefront.
| Product | SKU | Category | Price | Inventory | Status |
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Orders
Orders placed for your products. Ship to the customer's address, then mark each order shipped and delivered — your earnings become payout-eligible once delivered.
| Date | Customer & ship to | Product | Total | Your earnings | Status | Action |
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Messages
Direct line to the Shop Africa USA admin team. Use this for product feedback follow-ups, support questions, and platform announcements.
Or start a new one with the admin team using the button above.
Help center
Answers to common questions, and a direct line to our team when you need one.
Getting started
How do I add a product?
How long does product review take?
My product needs changes or was declined. What now?
What makes a product listing sell?
Orders and shipping
Who ships the orders?
How is shipping charged to buyers?
How do I update my stock?
Payments
What does it cost to sell?
When do I get paid?
Why do I need to verify my identity?
Which ID can I use?
Your account
How do I change my store name, logo or policies?
I forgot my password.
My account is suspended. What should I do?
No answers match that search. Open a ticket and our team will help.
Earnings & payments
Request a payout of your eligible earnings. The Shop Africa USA team sends payments by bank transfer and marks them paid here.
You'll be able to request a payout once you have at least $50 in eligible earnings from delivered orders.
Payment history
| Date | Reference | Method | Amount | Status |
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Money ledger
Every sale, commission, refund and payout is recorded separately.
| Date | Activity | Order | Status | Amount |
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My store profile
This is what buyers see on your storefront page.
Your store
Seller account
How long before you ship after an order comes in.
Used to send your manual payouts. Kept private to the admin team.
Verification status
Your seller verification progress and any notes from our team.
Application timeline
Identity verification (KYC)
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