Privacy Policy

Last updated: 15 August 2026

Please note: This document is a plain-language summary of the terms governing your use of Shop Africa USA. It should be reviewed by qualified legal counsel before public launch to ensure it meets your jurisdiction’s requirements.

This Privacy Policy explains what information Shop Africa USA collects, how we use it, and your choices.

1. Information we collect

Account & application data: name, business name, email, phone, country, business type, and category.
Verification documents: identity and business documents you upload during application.
Store & product data: your storefront details, product listings, and images.
Order & payout data: order details, customer shipping information you receive to fulfill orders, and the payout details you provide.
Usage data: basic technical information needed to operate and secure the service.

2. How we use it

To operate the marketplace: review applications, publish listings, process and route orders, calculate and issue payouts, provide support, prevent fraud and abuse, and meet legal obligations.

3. Sharing

We share information only as needed to run the service — for example, sharing a buyer’s shipping details with the seller fulfilling their order, or with service providers (such as hosting, database, and email providers) under appropriate safeguards. We do not sell your personal information.

4. Data security

We use industry-standard measures, including access controls and row-level security on our database, to protect your data. No system is perfectly secure, so we cannot guarantee absolute security.

5. Retention

We keep information for as long as your account is active and as needed to meet legal, tax, and dispute-resolution requirements.

6. Your choices

You may access or update your account information in the portal, or contact us to request corrections or deletion, subject to legal retention requirements.

7. Contact

support@shopafricausa.com